Frequently Asked Questions

I would like to check the status of my order. What do I do?

Please contact Customer Service at 1-888-433-8368
Monday – Friday 8:00 AM to 6:00 PM EST.

I received a product that just doesn’t work for me. How can I return it?

We have an unconditional return policy. If for any reason you don’t like the product please fill out the back of the invoice in the Returns Section and mail it to us in resalable condition.
Mail to:
Red Ribbon World
C/O Karol Media
375 Stewart Rd
Wilkes-Barres, PA 18706-1246